Thiago L. - 2008 Ford Focus
After a stressful, unsuccessful day looking for cars all over the Bay Area, we decided to try one last stop to find the car that we were looking for, a Ford Focus Sedan. We pulled up CarGurus on the phone and the first car that came up on the screen was the car that we were looking for and was located at Cal West Motors.
We called them and asked if they could wait 20 minutes for us to get there. Brian told us that they close at 7pm but he would wait for us as we are from Monterey County and don't drive to the Bay Area very often.
Upon arrival Brian greeted us with a smile, he already had the car ready for a test drive.
Before we started the test drive, we examined the car and it was in great shape. He directed us on a long test drive where we had a great view of the area from the top of a hill. When we came back from the test drive we started talking about financing, Brian submitted my information but, as it was late already (around 8:30pm), we didn't get an answer on the spot.
We agreed that he would call us the next morning as soon as he had the approval(s) from the bank(s). On the next day, around 11:30am, my financing was approved! We got in the car and drove 2h from Monterey to Cal West where Brian, one more time, greeted us with a smile.
After approximatly 1h signing all the papers, he handed me the keys to my very first car, a 2008 Ford Focus!
The whole process was easy, no pressure at all, and a great deal.
Brian took care of us and helped us with the entire process. If you're looking for a great car shopping experience (that sometimes can be EXTREMELY stressful depending on where you go,) I totally recommend Cal West!
Thiago and Alexis.